Legal

Refund Policy

Last updated: May 19, 2026

7-day refund

If you are not satisfied with MelodAI for any reason, you may request a full refund within 7 days of your initial subscription payment. This applies to first-time subscribers only. To request a refund, email billing@melodai.app with your account email and reason.

Exceptions

Refunds are not available for renewals after the initial 7-day window, for plan upgrades mid-cycle, or for one-time top-up purchases. If your account has been suspended for a violation of our Terms of Service, you are not eligible for a refund.

Contact

To request a refund or ask a billing question, contact billing@melodai.app. We process all refund requests within 5 business days. Refunds are returned to the original payment method and may take 5–10 business days to appear depending on your bank.